1) Scope

1.1 These General Terms and Conditions (hereinafter referred to as "GTC") of Used Bikes Oliver Blas GmbH (hereinafter referred to as "Seller") apply to all contracts for the delivery of goods which a consumer or entrepreneur (hereinafter referred to as "Customer") concludes with the Seller via the online shop.

1.2 Any differing, conflicting or supplementary terms and conditions of the customer shall not become part of the contract unless their validity is expressly agreed to in writing.

1.3 A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity (Section 13 of the German Civil Code). An entrepreneur is any natural or legal person or partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their commercial or independent professional activity (Section 14 of the German Civil Code).

2) Conclusion of contract

2.1 The product presentations in the online shop do not constitute a legally binding offer, but rather a non-binding invitation to the customer to submit an offer.

2.2 The customer submits a binding offer by completing the entire order process and concluding the order by clicking the "Order with obligation to pay" button (or similar).

2.3 The seller may accept the customer's offer within five days by sending an order confirmation in text form, delivering the goods or an explicit request for payment.

3) Right of withdrawal

3.1 Consumers generally have a statutory right of withdrawal. Please refer to the separate cancellation policy for details.

3.2 A right of withdrawal exists exclusively for consumers. Businesses are not granted a voluntary right of return or withdrawal.

4) Prices and payment terms

4.1 All prices include statutory VAT. Shipping costs are shown separately.

4.2 The customer may use the payment methods offered in the online shop.

5) Reservation, deposit and cancellation

5.1 A deposit of 20% of the purchase price is required for reserved goods. The reservation only becomes binding upon receipt of payment.

5.2 If the customer cancels the purchase after making a down payment, the following applies:

• a) Consumers: The seller retains 10% of the purchase price (max. €500) as a flat-rate compensation. The customer is entitled to prove that the actual damage was less.
• b) Entrepreneurs: The advance payment made will be retained in full as a lump-sum compensation.

6) Delivery and shipping conditions

6.1 Delivery will be made to the delivery address specified by the customer.

6.2 In the event of failed delivery due to reasons attributable to the customer, the customer shall bear the resulting additional costs.

6.3 Self-collection is possible if this option was selected during the ordering process.

7) Retention of title

The goods remain the property of Used Bikes Oliver Blas GmbH until full payment has been received.

8) Liability for defects (warranty)

8.1 The statutory warranty rights apply.

8.2 For goods expressly marked as defective or "for hobbyists", the warranty for the specified defect is excluded.

9) Vouchers and discount promotions

Promotional vouchers can only be redeemed within the specified period. Cash payment is not possible.

10) Applicable Law

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.

11) Export deliveries

Direct deliveries to countries outside the European Union are not made.

12) Individual configurations

For individually configured items or custom-made products, there is no right of withdrawal in accordance with § 312g para. 2 no. 1 BGB.